Cookie Policy
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us remember your preferences, understand how you use our Platform, and improve your experience.
Types of Cookies We Use
We use the following categories of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Required for the Platform to function. Enable core features like security, authentication, and session management. | Session / 1 year | |
| Remember your preferences and settings to enhance your experience. | 1 year | |
| Help us understand how visitors interact with the Platform to improve our services. | 2 years |
Specific Cookies We Use
Essential Cookies:
- sid: Session identifier for logged-in users
- system_user: Identifies user type
- user_id: Stores your user identification
- csrf_token: Protects against cross-site request forgery
Functional Cookies:
- language: Remembers your language preference
- timezone: Stores your timezone setting
- theme: Remembers display preferences
Analytics Cookies:
- _ga: Google Analytics - distinguishes users
- _gid: Google Analytics - distinguishes users (24 hours)
- _gat: Google Analytics - throttle request rate
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Google Analytics: Website analytics and performance monitoring
- Payment Processors: Secure payment processing (if applicable)
These third parties have their own privacy policies governing the use of their cookies.
Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or delete cookies through settings. Note that blocking essential cookies may affect Platform functionality.
- Opt-Out Links: Some analytics providers offer opt-out mechanisms:
- Google Analytics: Google Analytics Opt-out
Browser-specific instructions:
Consequences of Disabling Cookies
If you disable cookies:
- You may not be able to log in or access certain features
- Your preferences may not be saved between sessions
- Some pages may not display correctly
- We won't be able to improve the Platform based on usage data
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date.
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: support@phrh.com
- WhatsApp: +256 700 000 000