Terms of Service
Agreement to Terms
By accessing or using PHRH ("Platform"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Platform.
These Terms apply to all users, including participants, contributors, and visitors.
Description of Service
PHRH is a peer-to-peer financial support community platform that facilitates:
- Providing Help (PH): Contributing funds to support other community members
- Receiving Help (RH): Receiving support from other community members after the eligibility period
- Community matching and transaction facilitation
PHRH acts solely as a facilitator between community members and does not guarantee any returns or outcomes.
Eligibility
To use PHRH, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete registration information
- Not be prohibited from using the service under applicable laws
Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your contact information remains current
Transactions
When participating in transactions:
- All contributions are voluntary and made at your own discretion
- The Platform facilitates peer-to-peer transactions between members
- Transaction confirmation must be completed within specified timeframes
- False confirmation of transactions is strictly prohibited
- Support rates and eligibility periods are subject to change
Prohibited Activities
You agree not to:
- Use the Platform for any illegal purpose
- Provide false or misleading information
- Attempt to manipulate or defraud the system
- Create multiple accounts
- Share your account with others
- Use automated systems to access the Platform
- Interfere with the Platform's security features
Risks and Disclaimers
You acknowledge and accept that:
- Participation involves financial risk
- Returns are not guaranteed and depend on community participation
- The Platform is not a bank, investment scheme, or financial institution
- Past performance does not guarantee future results
- You should only contribute amounts you can afford
Limitation of Liability
PHRH shall not be liable for:
- Any direct, indirect, or consequential damages
- Loss of funds due to member defaults
- Service interruptions or technical issues
- Actions of other community members
- Decisions made based on Platform information
Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent activity
- Fail to complete confirmed transactions
- Remain inactive for extended periods
Changes to Terms
We may modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the modified Terms. We will notify users of significant changes via email or Platform notification.
Contact Us
If you have questions about these Terms, please contact us:
- Email: support@phrh.com
- WhatsApp: +256 700 000 000