Your Security is Our Priority

Learn about the measures we take to protect your account, data, and transactions on Jamaa Waqf.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS 1.3 encryption.

Identity Verification

Multi-layer KYC verification ensures all members are who they claim to be, protecting the community.

Two-Factor Authentication

Optional 2FA adds an extra layer of security to your account beyond just your password.

Transaction Monitoring

Automated systems monitor all transactions for suspicious activity and potential fraud.

Secure Infrastructure

Our servers are hosted in secure data centers with 24/7 monitoring and DDoS protection.

Withdrawal Delays

Built-in security delays on large withdrawals give you time to catch unauthorized activity.

Data Protection

We take the protection of your personal and financial data seriously. Here's how we safeguard your information:

  • Encryption at Rest: All sensitive data stored in our databases is encrypted using AES-256 encryption
  • Encryption in Transit: All communications use TLS 1.3, the latest encryption standard
  • Access Controls: Strict role-based access ensures only authorized personnel can access sensitive systems
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Data Minimization: We only collect data that is necessary for providing our services

Account Security

Your account is protected by multiple security measures:

  • Strong Password Requirements: We enforce minimum password complexity to protect your account
  • Session Management: Sessions automatically expire after periods of inactivity
  • Login Notifications: Receive alerts when your account is accessed from a new device
  • Account Recovery: Secure multi-step verification for password resets

We recommend enabling Two-Factor Authentication (2FA) in your account settings for maximum security.

Transaction Security

Every transaction on Jamaa Waqf is protected by multiple security layers:

  • Verification Requirements: Large transactions may require additional verification
  • 24-Hour Withdrawal Delay: Withdrawal requests have a mandatory waiting period for security
  • Activity Monitoring: Unusual patterns trigger automatic review and may require verification
  • Dispute Resolution: Fair and transparent process for resolving transaction disputes

Security Tips for Members

Help us keep your account secure by following these best practices:

Use a Strong Password

Create a unique password with letters, numbers, and symbols. Never reuse passwords.

Enable 2FA

Add two-factor authentication for an extra layer of security on your account.

Beware of Phishing

We will never ask for your password via email. Always verify URLs before logging in.

Secure Your Connection

Avoid using public Wi-Fi for sensitive transactions. Use a VPN when possible.

Reporting Security Issues

If you discover a security vulnerability or suspect unauthorized access to your account:

  • Immediately change your password if you believe your account is compromised
  • Contact our security team at security@jamaawaqf.com
  • Report suspicious messages claiming to be from Jamaa Waqf

We take all security reports seriously and will respond within 24 hours.

Security Support

For security-related inquiries or to report concerns: